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Client Testimonials – Italy Accessible Travel Packages


Jennifer, I wanted to thank you! We had an amazing trip. Everything went as planned and we are so grateful to have had such engaging and knowledgeable tour guides. They were all fantastic but Patricia in particular was exceptionally gifted and myself and the girls will remember the fascination and understanding she brought to the art and history of Florence. The apartment was wonderful in terms of accessibility location and management. So often accessible rooms are clinical but this was absolutely beautiful. I would highly recommend this apartment to anyone as it captures the real experience of historic Florence with all the charm while providing access ability. We could just relax and enjoy.

Your hard work has made my dream come true. The girls and I will share these wonderful memories and this experience will influence their perspective as they mature.

– Cynthia Matheson 

Manual wheelchair user


Dear Donna,

I wanted to give you feedback on the wonderful, perfect vacation that you organized for us! Thank you, thank you so much for the perfect Italian vacation!

Every step of the way was executed flawlessly. Every transportation to and from hotels to train stations and airports was perfectly timed, easy to manage, and extremely helpful. The hotels were above expectations – wonderful accessibility, helpful, friendly staff. They were a dream. I enjoyed practicing my italian with Carlo. He was very kind and helpful. The other woman van driver in Florence was also very professional, kind, on-time, and helpful. I’m sorry I cannot remember her name! oh dear!

But the best part of the whole trip was the guides. Justin, Rahul, and Patti were simply amazing.

We hit it off with Justin from the beginning. We were still a little groggy when we met (day after arriving in Roma), but once we all had our cafe and cornetto, we felt great. Justin had the most interesting perspective about history in relation to current day politics (and we were all on the same page, haha!). The Pantheon and the Ancient City were my favorite parts of his tour, primarily because of the way he discussed them.

Rahul was colorful in the way he acted out, almost like a performer, the bits of history he pointed out at the Vatican. The Vatican Museum was Andy’s favorite part.

Patti’s tours of Firenze were particularly interesting because she pointed out small details in the architecture and streets that conveyed fascinating moments in middle ages history. We also loved her mini-tour in the farmacia at Santa Maria Novella.

All three guides truly made the vacation extra special due to their depth and breadth of knowledge and to their adaptability and patience with Andy and me.

Please let John Sage and everyone in your organization that we thank you from the bottom of our hearts. We are also looking forward to our next trip abroad with you!

warm regards,

-Kate & Andy
Manual Wheelchair User


John & Donna,

You made our trip to Italy a very memorable one. It was great!

All the transports to each destination were on time and most of the time, they were waiting for us. All of the connections were flawless.  My four friends were very impressed with the transfers, guides, and hotels.

We want to thank you for getting us the most knowledgeable, personal guides in Italy: Viviana and Raoul in Rome, Patrizia in Florence, and Sara in Venice.

They were great. We have only compliments for all.

The hotels were in perfect locations. But the best was definitely in Florence.
As far as handicap bathrooms, they were up to European standards. My wife and I always make due.
The hotel in Venice should be gone over again as far as handicap room. The room had 3 heavy self-closing doors and my wheelchair just went through the doorways. My chair is less than 32′ wide. We figured we are in Venice just 2 nights, liked the location very much, so we made due. (Editor’s note: We have updated our hotel description based on the feedback)

We could go on and on but this was the best trip that we could ask for.

Again, I want to personally thank you for everything. I planned this trip more for my wife and friends by making it easier to travel with a wheelchair.

Our next trip planned will definitely be through you.

-Glenn & Cindy
(Group of 4 from New York, one in manual wheelchair)


We arranged a full day accessible tour in Venice for the Canadian Paralympics team.  Here’s a photo!



We received this feedback from a recent disabled client who stayed in Rome and took a day-trip to Florence….

Hi Donna

Thank you for everything. Our holiday was fantastic. Everything went smoothly.

Our taxi driver met us at the airport and took us to the hotel. The accommodation was really good and perfect for myself in the wheelchair. The area it was in was superb. The hop on, hop off bus was a really good way to get around and we used it on the 2 days. The updated route is now slightly different to the one printed, and our receptionist at the hotel advised us to use the bus stop just over the river rather than the one near the Vatican which was a lot closer. We managed absolutely fine. The cobbles were no trouble at all for my wheelchair and I really made use of my “freewheel attachment”

The Vatican tour was well recommended we avoided queues and had to use different routes from others because of the wheelchair. The whole 3 hour tour just flew past. St Peters square nearby was amazing and the church fantastic especially being able to go up on the roof top with a wheelchair.

The Florence day trip was very well organised, Thank you, the train ride there and back went really smoothly. Afterwards we were feeling fit and I pushed from the Train terminal all the way back to the hotel with ease.
The holiday has been a really fantastic experience from beginning to end and we have lots of photos and memories to keep going back to.

We will certainly recommend your services to others and use you again in the future.

Thank you

-Jon and Sarah


Dear Donna,

Just got back from vacation in Italy and Switzerland. It was absolutely wonderful and we wanted to thank you so much for all the excellent help you have given us in putting together this vacation. Everything worked like clockwork. All the complicated transfers, pickups, train rides and everything else was just fabulous. And the tour guides that you have hired for us were really outstanding. Our tour guides in Florence, as well as for Pisa and San Gimignano were outstanding and impressively informed. They kept us entirely engaged all the way the through and were extremely nice too. Thanks again for all your help. We will be sure to use Sage Travel in the future!

-Dave and Mey 


I just wanted to take the time to tell you how much we really enjoyed our trip to Italy. Your organization, Sage Traveling, was professional in every way. Your choice of hotels was appreciated by all of our party. At first when I chose you as our travel agency, I took a chance on you, and I’m very glad that I did.

Everyone in our party, all five of us would defiantly use you again. The hotels were clean, rooms were easy to get around in, and the staff at all places were extremely helpful. 

Thanks again,


I had the pleasure of using Sage Traveling in Italy. I took the Colosseum and Forum Tour, and I was met at the hotel by Justin. He was friendly and very knowledgeable. When he spoke about ancient Rome it was a though he was there. Handicapped identification will get you in free.

Elevators at both the Colosseum and Forum were a huge help. Justin asked if we wanted to go to Basilica di S.Croce in Gerusalemme-Roma, it holds the artifacts of Jesus’ cross. Since I can walk (with assistance), my nephew and I said yes. It was a wonderful added extra to the tour.If the church would put in temporary ramps everyone would be able to visit it.

The Vatican Tour (3 hr): Again I was meet promptly at my hotel. Revel, went over the schedule for the day. We taxied to the Museum. Again we were given free passes. Revel pointed out statues, explaining the history behind them. Vatican buildings were also discussed. I was able to visit several of the rooms that were accessible with my wheelchair.

Revel spoke about the Sistine Chapel before entering. He had a book which showed the chapel, he used it, showing us what to look for. He was the only guide with a book. We visited St.Peters. He pointed out various parts of the basilica. Revel even went overtime as getting around took longer due to the crowds.

Tuscan Tour Driving Tour: we were met at the train station by Marzia. As we drove through Florence, Marzia spoke about some of the points of interest. We stopped at the Florence American Cemetery, which I had read about. We took a leisurely drive through Tuscany, Marzia spoke about the crops, the small villages and their history. She took us to a small restaurant for lunch. The Tuscan food was delicious.

Rather than take a wine tasting tour, we opted for an olive oil tasting. Marzia took us to a farm house, where we met an olive oil producer. He is also a taster for the oil commission, which keeps quality control. This was a very educational tour. I’ll never look at olive oil the same way again.

Manual wheelchair user



Just wanted to thank you for all your help in setting up the airport transfers in Rome and train trip to Florence. Everything worked out very well and I would recommend your service to anyone traveling to Europe.

As you and John know it is sometimes a challenge to figure out the best way to transport a scooter and still provide a quality experience. Patty was a great tour guide and went out of her way to make us feel very comfortable in Florence. The two van drivers we worked with were on time and very friendly and dependable.

Mobility scooter user


Hi Paula,

I want to thank you for all the work you did to make our trip absolutely perfect. Everything went so smooth. The guides and drivers were excellent. They even helped us find a restaurant that had gluten free menu items. Three of our group have an allergy to gluten. They also were able to find out the score for the Spurs game. Since we are from San Antonio. Yeah!!

My husband was so happy with the Lamborghini/Ferrari tour. He and my father-n-law were able to ride in a Lamborghini in the streets of Italy. The guide was able to find a place for them to take advantage of this. They loved it. Thank you again for making this a fantastic trip for all of us.

Traveling with mobility scooter user
Texas, USA



I have thought long and hard on how to write this letter. How can I put into an email how grateful I am….how grateful WE are….for all that you did to make this Italian vacation simply magical.

The six of us traveled to Paris two years ago. It was an amazing trip, and honestly I was worried we would never to be able to duplicate how wonderful that experience was. I need not have worried.

Thanks to you and our “Team Cameron” Italy was even more amazing. Your information, helpful tips, ability to work through any difficulty we could think of, provided us the ability to create memories that will live with us forever.

From your drivers, who were not only very friendly, but extremely helpful, to your guides, who not only were highly informative, they had a passion and a love for their beautiful cities that was palpable and infectious, this trip was beyond anything we could have hoped for.

We were so lucky to have these wonderful people share their knowledge. The hotels were perfect. The excursions were perfect. I can’t think of a better way to say it. This trip was a gift for all of us. Time moves so quickly. As I get older I have come to realize the importance of time. This trip was a time I will forever cherish.

Again, it was a gift, and I thank you for it.
Power chair user
Ohio, USA

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