London Eye Accessibility
The accessible London Eye is the best view in town and is step-free. It barely moves and takes 30 minutes to rotate so don’t worry about motion sickness. The path from the Westminster Bridge has steps, so approach from the east or from Waterloo Bridge. I have only given it a 3 Star Sage Accessibility Rating because the closest drop-off point is 150 m from the entrance.
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The wheelchair accessible London Eye is located on the Thames River opposite Big Ben as shown in the picture on the left. The picture on the right shows the passenger capsules which give great views of the city below.
Staff members will bring the London Eye to a complete stop to put out a ramp for disabled visitors:
This is the shortest step-free route from Westminster Abbey to the London Eye. Most tourists will tak a left after going over Westminster Bridge, but there is a flight of stairs. London wheelchair tourists should continue straight and turn left on York Road.
Is there an London Eye accessible entrance? Yes, there is a ramp (4 Star Sage Flatness) to get onto the London Eye. The ticket office is 50 m to the east of the London Eye and is also accessed by a ramp.
Is the door push/pull, revolving, automated by a button, or motion activated? Motion activated
Where is the closest place that cars/taxis can drop-off people? 150 m to the east of London Eye, on Belvedere Street.
What are the nearby tube stations? London Waterloo
What bus lines pass nearby? Routes 77, 211, and 381
Are there cobblestones or hills leading to the entrance? There is a Sage 4 Star Flatness slope down from the drop-off spot to the accessible London Eye. Also, the most direct route from Westminster Square has steps after you cross Westminster Bridge. You will need to stay on the sidewalk on Westminster Bridge Road and take a left on Belvedere Road to get around the steps near the river bank.
What percentage of the attraction can be viewed without having to go up steps? 100%, the staff will put down a metal bridge so you can cross the small gap to get onto the London Eye flight capsule
Which parts are not accessible? All parts are accessible
Are there loaner wheelchairs? Yes and there is a bench inside the flight capsule
Is there an accessible bathroom? Yes
Is the door wide enough for a wheelchair? Yes
Are there grab bars? Yes
Is there a space to position a wheelchair next to the toilet? Yes
Are there guided tours that don’t have to go up steps? No guided tours
Does advance notice need to be given for…
…handicapped parking? No
…opening of an accessible entrance? No
…loaner wheelchairs? No
…accessible tours? No
Is there a discount for someone with a disability and/or their companion? Companion is free
Opening Hours: 10-21:00 daily
How many hours do most able-bodied tourists spend there on their first visit? 30 min flight plus 15 min waiting in line
Address: On the Thames River, across from Parliament, visible from all over the city
Telephone: 0870 9908883