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Cancellation Policy

CANCELLATION POLICY: If you want to cancel your entire accessible trip or any booking or segment of your trip, you are subject to our Trip Cancellation Policy. The Trip Cancellation Policy is 70% with 30 days notice, 50% refund with at least 20 days notice. There is no refund for cancelling the trip with less than 20 days notice.

If you have only booked individual tours and transfers and you want to cancel them, you are subject to our Tour and Transfer Cancellation Policy. The Tour and Transfer Cancellation policy is 75% refund with at least 21 days notice, 50% refund with at least 14 days notice, and no refund with less than 14 days notice. Tours run rain or shine.

Escorted Accessible Group Travel Cancellation Policy: 70% refund with 120 days notice. No refund with less than 120 days notice. We encourage you to purchase travel insurance to cover you in the case of trip cancellation.

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