This is the other royal palace and was where Princess Diana lived. Less than half of the rooms can be reached without having to go up steps. The entrance is on the east side of the building near the Kensington Gardens.
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Is there an accessible entrance? Yes, there is level access in the Palace grounds via Kensington Gardens
Where is the closest place that cars/taxis can drop-off people? The Queen’s Entrance, within the Palace grounds.
What are the nearby tube stations? High Street Kensington, Queensway
What bus lines pass nearby? Bus routes: 70, 94, 148, 390 to Bayswater Road or 9, 10, 49, 52, 70, and 452 to Kensington High Street.
Where is the closest disabled parking? By the Orangery, approximately 2 minute walk north of the palace
Are there cobblestones or hills leading to the entrance? No hills or cobblestones
What percentage of the attraction can be viewed without having to go up steps? 8 rooms out of approximately 30
Which parts are not accessible? Only ground and first floors have step-free access. Entrance Hall, Drawing Room, and Study are accessed by 4 steps. The State Rooms on the 2nd floor must be accessed by 30 steps. Portable ramp available for Gift Shop access.
Are there loaner wheelchairs? Yes, 2 on first and 2 on ground floor. For inside use only.
Is there an accessible bathroom? Yes
Is the door wide enough for a wheelchair? Yes
Are there grab bars? Yes
Is there a space to position a wheelchair next to the toilet? Yes
Are there guided tours that don’t have to go up steps? No
Does advance notice need to be given for…
…handicapped parking? Yes
…opening of an accessible entrance? No
…loaner wheelchairs? No
…accessible tours? No
Is there a discount for someone with a disability and/or their companion? Free for companion of disabled
Opening Hours: 10 am – 6 pm daily; last admission 5pm in summer, 10-5pm; last admission 4pm in winter
How many hours do most able-bodied tourists spend there on their first visit? 1.5 hours
Address: Kensington Palace State Apartments, London W8 4PX UK
Telephone: 0844 482 7777 (from UK), +44 (0)20 3166 6000 (from outside the UK)
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